At Glorange, customer satisfaction is our top priority. Due to the personal and hygienic nature of skincare/cosmetic products, strict return guidelines apply.

1. Eligibility for Returns

• Returns accepted only if the product is damaged, defective, expired, or incorrect.

• Must be reported within 48 hours of delivery to myglorange@gmail.com with clear photo/video proof.

• Product must be unused, unopened, sealed, and in original packaging.

2. Non-Returnable Items

• Opened, used, or partially consumed products.

• Items damaged due to misuse, negligence, or improper storage.

• Free gifts, trial packs, or promotional items.

3. Refund & Replacement Process

• Once verified, you may choose a replacement or refund.

• Refunds processed to original payment method within 7–10 business days.

• Shipping charges and COD fees are non-refundable.

4. Order Cancellations

• Orders can be cancelled before dispatch only.

• Once shipped, cancellations are not possible.

5. Fraud Prevention

• Glorange reserves the right to deny claims in case of false proof, repeated return abuse, or misuse.

6. Limitation of Liability

Glorange’s liability is strictly limited to the product’s purchase value. We are not responsible for courier delays or individual skin-type variations.

7. Contact Us

📍 Address: Ward No. 37, Jai Bajrang Colony, Krishi Upaj Mandi Ke Piche, Jaipur Road, Sikar, Rajasthan – 332001, India
📞 Customer Support: 9216023700
📧 Email: myglorange@gmail.com