1. Introduction

Welcome to Glorange. By accessing and shopping from our website, you agree to abide by these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree, you may not use our website or services.

2. Products

• Glorange offers skincare and personal care products, including face washes, creams, and related cosmetic items.

• All products are for external use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

• Results may vary depending on skin type, lifestyle, and environment.

• Ingredients are listed with each product; customers are advised to review them carefully and conduct a patch test before use.

3. Orders & Payments

• Orders are confirmed only after successful payment through our secure checkout gateways.

• Prices include applicable taxes unless mentioned otherwise.

• We reserve the right to change prices, discontinue products, or update information without prior notice.

4. Shipping & Delivery

• We deliver across India using trusted courier partners.

• Delivery timelines shared at checkout are estimates and may be affected by logistics or unforeseen circumstances.

• Tracking details are provided via email/SMS once shipped.

5. Returns, Refunds & Cancellations

• Returns/exchanges are accepted only if the product received is damaged, defective, expired, or incorrect.

• Issues must be reported within 48 hours of delivery to myglorange@gmail.com, with supporting photo/video proof.

• Approved refunds are processed within 7–10 business days to the original payment method.

• Orders cannot be cancelled once shipped.

6. Usage, Safety & Storage

• Always perform a patch test before full use. Discontinue immediately if irritation occurs.

• Store in a cool, dry place away from direct sunlight.

• Check expiry date before use. Glorange is not liable for problems arising from expired/misused products.

• Recommended for ages 12+, unless otherwise specified. Keep out of reach of children.

7. Intellectual Property

All content on this website (text, graphics, product descriptions, images, logos) is the property of Glorange. Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

• Glorange is not liable for side effects, allergic reactions, or misuse of products unless caused by proven manufacturing defects.

• Liability is limited strictly to the value of the product purchased.

9. Privacy & Data Protection

• Customer data is collected only for order processing and communication.

• We comply with India’s Digital Personal Data Protection Act, 2023.

• Personal data is never sold or shared, except as required for logistics or law.

10. Force Majeure

Glorange is not responsible for delays or non-performance caused by natural disasters, strikes, pandemics, or government restrictions.

11. Governing Law

These Terms & Conditions are governed by Indian law and subject to the exclusive jurisdiction of the courts in Sikar, Rajasthan.

12. Contact Us

📍 Address: Ward No. 37, Jai Bajrang Colony, Krishi Upaj Mandi Ke Piche, Jaipur Road, Sikar, Rajasthan – 332001, India
📞 Customer Support: 9216023700
📧 Email: myglorange@gmail.com